Last Updated: November 2025

 

This website is operated by Tadcaster Physiotherapy (referred to as “we,” “us,” or “our business”). These Terms of Service govern your use of our website and services, including information, online booking, and communication. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions.

 

1. General Acceptance and Service Scope

1.1 Agreement to Terms: By using this website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction, or that you have parental consent to use this site.

1.2 Right to Refuse Service: We reserve the right to refuse service, access to the website, or appointments to anyone, for any reason, at any time.

1.3 Changes to Terms: We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

 

2. Website Content, Medical Advice, and Accuracy

2.1 No Medical Advice: The information provided on this website (including condition descriptions, exercises, and blog posts) is for general information and educational purposes only. It does not constitute medical advice, diagnosis, or treatment. You must consult a qualified healthcare professional, such as one of our Chartered Physiotherapists, before acting on any information found here.

2.2 Accuracy of Information: We are not responsible if the information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

2.3 Pricing and Service Changes: Prices for our services (e.g., initial appointments, follow-ups) are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or to any third-party for any such modification or price change.

 

3. Appointments, Bookings, and Cancellations

3.1 Booking: When booking an appointment, you agree to provide current, complete, and accurate personal and contact information.

3.2 Payment: Payment terms for services will be communicated to you at the time of booking or during your visit. You agree to pay all charges incurred by you or on your behalf at the time services are rendered.

3.3 Cancellation Policy: Appointments cancelled by the client with less than 24 hours' notice will be subject to a cancellation fee, which may be up to the full appointment cost, unless otherwise agreed by the clinic management. This policy ensures fair compensation for the therapist’s reserved time.

 

4. Third-Party Links and Tools

4.1 Third-Party Materials: Certain links on this site may direct you to third-party websites or services that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or safety of any third-party materials, websites, or services.

4.2 Optional Tools: We may provide access to optional third-party tools (e.g., online forms). Your use of these tools is entirely at your own risk and discretion, and we have no liability whatsoever arising from or relating to your use of such tools.

 

5. Personal Information

Your submission of personal information through the website and for appointment booking is governed by our Privacy Policy.

 

6. Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to submit false or misleading information; (d) to upload or transmit malicious code; or (e) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your access for violating any prohibited uses.

 

7. Limitation of Liability and Disclaimer of Warranties

7.1 Disclaimer: You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided 'as is' and 'as available,' without any warranties or conditions of any kind.

7.2 Limitation of Liability: In no case shall Tadcaster Physiotherapy, our directors, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website or any reliance on its content. This limitation applies only to the use of the website and does not affect your legal rights regarding the quality of in-person physiotherapy treatment received, which is covered by professional indemnity and regulated by the relevant professional bodies.

 

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.

 

9. Contact Information

Questions about the Terms of Service, including the Cancellation Policy, should be sent to us via the contact details provided on the website.